Privacy Policy

Slab Hub operates this store and website, including the information, content, features, tools, products, and services, for the purpose of providing you, the customer, with an appropriate shopping experience (the “Services”). Slab Hub is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or engage in any other transaction through the Services or when you communicate with us. In the event of a conflict between our Terms and Conditions of Service and this Privacy Policy, the Privacy Policy prevails regarding the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read this Privacy Policy and understood what is described regarding the collection, use, and disclosure of your information.

Personal data we collect or process

When we use the term “personal data,” we refer to information that identifies or is reasonably linked to you or another person. Personal data does not include information collected anonymously or anonymized in such a way that it cannot identify you or be linked to you.

We may collect or process the following categories of personal data, including inferences derived from such personal data, based on your interaction with the Services, where you live, and as permitted or required by applicable laws:

  • Contact information, including name, address, billing address, shipping address, phone number, and email address.

  • Financial data, including credit card numbers, debit card numbers, financial account numbers, card payment data, financial account information, transaction details, payment method, payment confirmation, and other payment details.

  • Account data, including username, password, security questions, preferences, and settings.

  • Transaction data, including the items you view, add to cart, add to your wishlist, purchase, return, exchange, or delete, and past transactions.

  • Communications with us, including information you provide in communications with us, such as if you submit a dispute to customer service.

  • Device information, including information about your device, browser, or network connection, IP address, and other unique identifiers.

  • Usage information, including information regarding your interaction with the Services and how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with personal data;

  • Automatically through the Services, including through your device when you use our products or services or visit our websites, and through cookies and similar technologies;

  • From our service providers, including when we engage them to implement certain technology and when they collect or process personal data on our behalf;

  • From our partners or third parties.

How we use your personal data

Depending on how you interact with us or which Services you use, we may collect your personal data for the following purposes:

Providing, personalizing, and improving the Services.

We use your personal data to provide you with the Services, as well as to enforce our contract with you; process your payments; fulfill your orders; remember your preferences and items you are interested in; send you account-related notifications; process purchases, returns, exchanges, or other transactions; create, maintain, and manage your account; arrange shipping; facilitate returns and exchanges; enable you to post reviews; and create a personalized shopping experience, such as product recommendations related to your purchases. This may include using your personal data to personalize and improve the Services.

Marketing and advertising.

We use your personal data for marketing and advertising purposes, such as sending you marketing, advertising, and promotional communications via email, text message, or mail, and showing you online ads for products and services within our Services or on other websites, including based on items you previously purchased or added to your cart and other activity within the Services.

Security and fraud prevention.

We use your personal data to authenticate your account; provide a secure payment and shopping experience; detect, investigate, or act against fraudulent, illegal, unsafe, or harmful activities; and protect public safety and our services. By choosing to use the Services and register an account, you assume responsibility for protecting your credentials. We recommend not sharing your username, password, or other access data with anyone.

Communications with you.

We use your personal data to provide customer assistance; respond to your requests; offer effective services; and maintain our commercial relationship with you.

Legal reasons.

We use your personal data in compliance with applicable laws or in response to valid legal procedures, including requests from authorities or government agencies; to investigate or participate in testimonies, potential or ongoing lawsuits, or other legal procedures; and to enforce or investigate potential violations of our terms or policies.

How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors, and third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer service, storage, fulfillment, and shipping).

  • With business and marketing partners to provide you with services and marketing ads. For example, we use Shopify to offer personalized ads through third-party services based on your online activity across merchants and websites. Our business and marketing partners will use your data in accordance with their privacy policies. Depending on where you live, you may have the right to request that we do not share your data for personalized ads based on your online activity across merchants and websites.

  • When you ask us or authorize us to disclose certain information to third parties, such as to ship your products, or when you use social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In relation to a business transaction such as a merger or bankruptcy; in compliance with legal obligations (including responding to subpoenas, search warrants, or similar requests); to enforce terms and conditions of service or policies; and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are supported by Shopify, which collects and processes personal data related to your access and use of the Services to offer and improve the Services for you. To provide and improve the Services, the data you submit to the Services will be transmitted and shared with Shopify and third parties that may reside in countries different from yours.

Additionally, to help you protect, grow, and improve your business, we use certain advanced Shopify features that incorporate data and information received from you through your interactions with our store as well as with other merchants and Shopify itself. To provide such advanced features, Shopify may use personal data collected from your interactions with our store as well as with other merchants and Shopify. In such circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for such purposes. For more information on how Shopify uses your personal data and the rights you may have, you can consult the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights regarding your personal data here: Shopify Privacy Portal.

Third-party websites and links

The Services may contain links to websites or other online platforms operated by third parties. If you open links to sites not affiliated with or controlled by us, you may need to accept their privacy and security policies and other terms and conditions. We do not guarantee nor are we responsible for the privacy or security of such sites, nor for the accuracy, truthfulness, or reliability of information contained therein.

Information you provide in public or semi-public contexts, including what you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without restrictions on their use by us or third parties. The inclusion of such links does not imply any endorsement by us of the content of such platforms or their owners or operators, except where disclosed within the Services.

Children’s data

The Services are not intended for use by minors, and we do not knowingly collect personal data from children under the age of majority in your jurisdiction. If you are a parent or guardian of a minor who has provided personal data to us, you may contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we are not aware of any “sharing” or “selling” (as defined under applicable laws) of personal data of individuals under the age of 16.

Data security and retention

Please note that no security measure is perfect or impenetrable, and we cannot guarantee “absolute security.” Additionally, data you send us may not be secure during transmission. We recommend using only secure channels to communicate confidential or sensitive information to us.

The retention period of personal data depends on various factors, such as whether we need the data to maintain your account, provide the Services, fulfill legal obligations, resolve disputes, or enforce other contracts or policies.

Your rights and choices

Depending on where you reside, you may have one or more of the rights listed below regarding personal data. However, these rights are not absolute and may apply only in certain circumstances, and we may deny your request to the extent permitted by law.

  • Right of access/knowledge: You may request access to the personal data we hold about you.

  • Right to deletion: You may request deletion of your personal data.

  • Right to correction: You may request correction of your personal data.

  • Right to portability: You may request a copy of your personal data and ask us to transfer it to a third party, under certain conditions and exceptions.

  • Communication preferences: We may send you promotional emails, and you may opt out using the unsubscribe link within our emails. If you opt out, we may still send non-promotional messages, such as those related to your account or orders.

If you reside in the United Kingdom or European Economic Area, and subject to local legal limitations, you may also exercise the following rights:

  • Right to object to processing and right to restrict processing.

  • Right to withdraw consent when consent is the legal basis for processing. Withdrawal does not affect prior lawful processing.

You may exercise these rights as indicated within the Services or by contacting us using the details below.

For information on how Shopify processes your personal data and any rights you may have, including data processed by Shopify itself, visit:
👉 https://privacy.shopify.com/en

You will not experience any discrimination for exercising your rights.
Before processing your request, we may need to verify your identity.

In accordance with applicable laws, you may appoint an authorized agent to make requests on your behalf. Before accepting a request from an agent, we will require proof of authorization and may ask you to verify your identity directly.

We will respond to your request within the legally required timeframe.

Complaints

If you have complaints about how we process your personal data, contact us using the information below.
Depending on where you reside, you may have the right to appeal our decision or file a complaint with your local data protection authority.

For the EEA, you can find a list of supervisory authorities here.

International transfers

We may transfer, store, and process your personal data outside the country where you reside.

If personal data is transferred outside the European Economic Area or the United Kingdom, we rely on lawful transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved contracts, unless the data transfer is made to a country deemed to provide adequate protection.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the updated Privacy Policy on the website, update the “Last Updated” date, and issue a notice according to applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any rights you may have, call the number (not provided), or email us at:

📧 slabhubpoke@gmail.com

For purposes of applicable data protection laws, we are the data controller of your personal data.